I can’t find the embellishment tab

GetHuman632436's customer service issue with Shutterfly from April 2018

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Help with my Shutterfly issue
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The issue and preferred resolution, in GetHuman632436's own words:
The problem I ran into: I can’t find the embellishment tab
I trust that Shutterfly will make this right and come up with a resolution that is fair.
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Shutterfly

Customer service issue
Reported by GetHuman632436
Apr 26th, 2018 - 3 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 6 customers so far
Similar issue to 276 others
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Timeline
GetHuman632436 started working on this issue
Apr 26th 8:58pm