I can’t find the embellishment tab

GetHuman632436's customer service issue with Shutterfly from April 2018

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The issue in GetHuman632436's own words
The problem: I can’t find the embellishment tab
GetHuman632436 did not yet indicate what Shutterfly should do to make this right.
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Customer service issue
Reported by GetHuman632436
Apr 26th, 2018 - 7 mons ago
I have an issue with Shutterfly too
Not resolved
Seen by 10 customers so far
Similar issue to 1007 others
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GetHuman632436 started working on this issue
Apr 26th 8:58pm