I know you do something with the plus sign but I don’t know what the next step is. Alt...

GetHuman619704's customer service issue with Shutterfly from April 2018

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Help with my Shutterfly issue
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The issue and preferred resolution, in GetHuman619704's own words:
I need help getting pictures that I uploaded to remain there when I go to take more pictures for the book ... I know you do something with the plus sign but I don’t know what the next step is. Although the new pictures were added to the strip but the book was empty
I don’t know what I M doing
For you to help me! ThAnks**. I am frustrated.
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Customer service issue
Reported by GetHuman619704
Apr 22nd, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman619704 started working on this issue
Apr 22nd 8:49pm