Very disappointed on prints I received on photos used in books rectory done..some photo...

GetHuman-ydrouill's Service problem issue with Shutterfly.com from November 2019

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The issue in GetHuman-ydrouill's own words
Getting printed photos ... Very disappointed on prints I received on photos used in books rectory done..some photos I cropped and wasn’t aware they would come this way in prints ordered....when system asked me if I wanted prints I said yes .it never explained if cropped this is how you would get them.......Might be a suggestion to you tech design group to incorporate ......oh well lost about **-** photos .if you can do something that would be great.....I’ve been along time loyal customer
System asked if I wanted prints ...said yes...I had cropped some,didn’t realize photos would be cropped
Would like you to review photos and see the cropped ones and replace them with originals
Been customer for over *years....I order minimum *books at Christmas ..plus other stuff
No*Don’t call me , email me
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Shutterfly.com

Photo prints
Service problem issue
Reported by GetHuman-ydrouill
Nov 15th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 301 others
0 customers following this

Timeline

GetHuman-ydrouill started working on this issue
Nov 15th, 2019 3:02am
GetHuman-ydrouill indicated the issue is not fixed yet.
Nov 15th, 2019 12:52pm
GetHuman-ydrouill indicated the issue is not fixed yet.
Nov 15th, 2019 3:20pm
GetHuman-ydrouill indicated the issue is not fixed yet.
Nov 15th, 2019 3:25pm
GetHuman-ydrouill indicated the issue is not fixed yet.
Nov 15th, 2019 3:26pm

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