On my second attempt to get a book that I was happy with, the book I re-ordered was not...

GetHuman-mlepape's customer service issue with Shutterfly.com from December 2018

10 views | 440 similar | 0 following
Help with my Shutterfly.com issue
Next: our robot will wait on hold for GetHuman-mlepape to get a Shutterfly.com rep on the line!
Always use the GetHuman Phone to call Shutterfly.com. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-mlepape's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mlepape may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-mlepape's own words
On my second attempt to get a book that I was happy with, the book I re-ordered was not satisfactory. It was supposed to be a Christmas gift for my daughter, who just informed me that two of the pictures turned out weird, with linear frames overlaid on the photos. She emailed me the * photos, which I can forward to you. On one of the pictures I noticed that frame, but couldn't get rid of it, and thought it would disappear when printed. The other photo did not show the frame. I feel that since this was not my fault, and was obviously not meant to be included, that this book should be reprinted correctly and re-sent to my daughter for free. I had great difficulty all along with your website, as it seemed very difficult to correct or delete something without starting all over.*Marilyn Lepape

GetHuman-mlepape did not yet indicate what Shutterfly.com should do to make this right.

How GetHuman-mlepape fixed the problem

We are waiting for GetHuman-mlepape to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Shutterfly.com's attention and get better help faster. Tap below to get started.
Having Shutterfly.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mlepape fixes it.
This email address isn't valid

Shutterfly.com

Customer service issue
Reported by GetHuman-mlepape
Dec 27th, 2018 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 440 others
0 customers following this

Timeline

GetHuman-mlepape started working on this issue
Dec 27th, 2018 2:46am

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians