my photos are downloaded in my project photo tray, but when I go to drag them into the...
GetHuman-melton_l's customer service issue with Shutterfly.com from October 2018
Help with my Shutterfly.com issue
First: share to improve GetHuman-melton_l's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-melton_l to get a Shutterfly.com rep on the line!
Always use the GetHuman Phone tocall Shutterfly.com. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-melton_l may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-melton_l's own words
my photos are downloaded in my project photo tray, but when I go to drag them into the book there is a circle with a slash thru it and they won't accept them in my book. This is happening with every photo I am trying to place now, but I have placed many with no problem. This is really frustrating. I also waited hours for photos to download onto the site last night and they never did, and I had to start all over. This is the most frustrating photo book website I have ever used. My published was much better. Please help, thanks
GetHuman-melton_l did not yet indicate what Shutterfly.com should do to make this right.
I have an issue with Shutterfly.com too
How GetHuman-melton_l fixed the problem
We are waiting for GetHuman-melton_l to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.