My husband opened an account the other day. Y’all have a offer for * *x**art prints. Can he order these as a first time order?

GetHuman982410's customer service issue with Shutterfly.com from August 2018

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The issue in GetHuman982410's own words
Just ask if we could order the * free * x ** art prints. ... We just opened an account with Shutterfly. There is an offer for * freebies either * *x** art prints, set of address labels and something else. We just need to know if we can order the freebies * *x** art prints as his first order?
A simple question but y’all are making this difficult!!
Just answer my question
Just an answer to my question!
Tried calling customer service but y’all are closed.
I have an issue with Shutterfly.com too
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Shutterfly.com

* freebies
Customer service issue
Reported by GetHuman982410
Aug 12th, 2018 - a yr ago
I have an issue with Shutterfly.com too
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Seen by 7 customers so far
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Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman982410 started working on this issue
Aug 12th, 2018 3:53pm