On invoice ********** placed *********, my company (Arc of Greater New Orleans) ordered...

GetHuman646802's purchase return issue with Shoplet.com from May 2018

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The issue in GetHuman646802's own words
On invoice ********** placed *********, my company (Arc of Greater New Orleans) ordered an incorrect item (FLP***** @ $**.**) and need to return that item and order the correct item (UNV***** @ $**.**). The return request doesn't let you request the new correct item at the same time. **Will there be charged a restock fee? If yes, how much will it be? **How do I return the wrong item? Will it be picked up when the 'new' item is delivered?**Thank you for your help!
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Shoplet.com

purchase return issue
Reported by GetHuman646802
May 1st, 2018 - a yr ago
I have an issue with Shoplet.com too
Not resolved
Seen by 7 customers so far
Similar issue to 11 others
0 customers following this
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman646802 started working on this issue
May 1st, 2018 6:29pm
GetHuman646802 indicated the issue is not fixed yet.
May 2nd, 2018 4:17pm
GetHuman646802 indicated the issue is not fixed yet.
May 2nd, 2018 8:17pm
GetHuman646802 indicated the issue is not fixed yet.
May 2nd, 2018 8:59pm