Why will exchanges not be permitted!? No money is issued and should be the least the st...

GetHuman-kesiahwe's Complaint issue with Shopko.com from April 2019

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The issue in GetHuman-kesiahwe's own words
Why will exchanges not be permitted!? No money is issued and should be the least the store does for their customers! I bought clothing that was misrepresented due to employee error I can only assume. The hangers were not the correct size of the clothes I purchased! I only want to return the items and would except store credit to us at the store and don’t want money back. This should be the least the store does for their customers who have shopped at Shopko all these years. Now it’s about money and not customer service. Well no money would be lost by offering and providing returns that only give credit to be used in the store. The cashiers should be required to tell the customers the sales are final at the very least. I was rushed out because the store was closing and couldn’t even try the clothes on. At least then I would’ve been able to catch the error and not have purchased items I can’t even wear!

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Shopko.com

Complaint issue
Reported by GetHuman-kesiahwe
Apr 17th, 2019 - 2 years ago
Fixed
Seen by 3 customers so far
Similar issue to 36 others
0 customers following this
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Timeline

GetHuman-kesiahwe started working on this issue
Apr 17th, 2019 12:15am
GetHuman-kesiahwe indicated the issue is not fixed yet.
Apr 17th, 2019 6:17am

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