I called corporate & you sent it back to the store!!!** *The manager has no authority s...

GetHuman1018964's customer service issue with Shopko.com from August 2018

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The issue in GetHuman1018964's own words
I called corporate & you sent it back to the store!!!** *The manager has no authority so what do you expect her to do????**The heading of your coupon said good for * more days....however the experation was the day before listed on bottom! That's awful ...I spent hour in your store then waited in line to only be told sorry its expired. Really it was very misleading sayi g it was good at top and expired at bottom. I wasn't asking for *xs coupon for YOUR error....just the facevalue. **Cashier said maybe the manager can overide that. Manager was more worried about getting flagged then making it right. I was shocked as I'd just read the headline evening before when you sent it. I will not be shopping at your store until I hear from corporate!! I don't want store to contact me.

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Customer service issue
Reported by GetHuman1018964
Aug 21st, 2018 - 5 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 5 others
0 customers following this


GetHuman1018964 started working on this issue
Aug 21st, 2018 3:30pm

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