I am a returning customer of Shoify and am trying to set up a new store. When I had my...

GetHuman5883887's Account Setup issue with Shopify from March 2021

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The issue in GetHuman5883887's own words
I am a returning customer of Shoify and am trying to set up a new store. When I had my store closed it was supposed to be closed but it was not. Now I had to go back and open up the old store and I sell different products. I am told that I don't get the ** day free trail and am being asked for a credit card.**This is unfair business practices on the part of Shopify. When a customer asks for their business to be closed, Shopify should close the store and delete any info concerning that business. I did not ask Shopify to pause my store I asked them to close it. Period!**How will the Attorney General respond to this issue?

GetHuman5883887 did not yet indicate what Shopify should do to make this right.

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Shopify

Account Setup issue
Reported by GetHuman5883887
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 2112 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account

Timeline

GetHuman5883887 started working on this issue
Mar 24th 7:56pm
GetHuman5883887 shared this issue with friends on Facebook
Mar 24th 7:57pm