I did not receive my package on order **** that I ordered online. Fedex said they deliv...

GetHuman5863533's customer service issue with Shopify from March 2021

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The issue in GetHuman5863533's own words
I did not receive my package on order **** that I ordered online. Fedex said they delivered it on the **th of March, but they did not. Fedex says I have to contact Shopify and have them start the lost package process. Since i began trying to contact Shopify I have heard all types of horror stories and have been told Shopify will never contact me or satisfy my order. I am a ** year old disabled veteran and I will keep my fellow veterans up to date on how Shopify handles this. I will also contact PayPal and start the process to have my money returned.

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Shopify

Customer service issue
Reported by GetHuman5863533
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 2135 others
0 customers following this

Timeline

GetHuman5863533 started working on this issue
Mar 19th 12:46pm