I signed up for a Shopify Lite plan sometime ago and it got changed to a regular plan...

GetHuman5370707's customer service issue with Shopify from October 2020

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The issue in GetHuman5370707's own words
I signed up for a Shopify Lite plan sometime ago and it got changed to a regular plan. I was able to get it back to the Lite plan by going through the steps suggested. Now I see it has again changed my plan. I went through*the steps to change it back but for some reason I guess it didn't happen as I'm being charged for a regular plan instead of the LIte. Would you help me get this changed back to Lite and figure out what it keeps changing back.

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Shopify

Customer service issue
Reported by GetHuman5370707
Oct 15th, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2374 others
0 customers following this

Timeline

GetHuman5370707 started working on this issue
Oct 15th, 2020 6:35pm

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