I've been trying to add products to my collections. I've never done it before, but have...

GetHuman-thefoxde's customer service issue with Shopify from September 2020

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The issue in GetHuman-thefoxde's own words
I've been trying to add products to my collections. I've never done it before, but have so many designs now I want to utilize the option. I've been trying to add my Barn Owl Pet Tag and Barn Owl Flying Pet Tag products to my collection "Animal and Bug Tags'. When I go to view my collections live no products show up. I've tried deleting and re-adding them. Adding them manually one by one, sorting them manually, adding tags and no tags, making sure they're published (both product and collection), but nothing works. I'm thinking it may be a problem with the theme I'm using, but I'm not great at coding and would love some help. I did mess with the collection page when editing the theme, but selecting and deselecting all the options did nothing for me. Thank you!

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Customer service issue
Reported by GetHuman-thefoxde
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2260 others
0 customers following this

Timeline

GetHuman-thefoxde started working on this issue
Sep 26th, 2020 7:26pm
GetHuman-thefoxde indicated the issue is not fixed yet.
Sep 27th, 2020 12:04am

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