I changed my email to my store email and now I cannot access my store under either emai...

GetHuman-accessts's Account Access issue with Shopify from June 2020

Help with my Shopify issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-accessts's own words
I changed my email to my store email and now I cannot access my store under either email.*The new email is *****@***.com*The old email was *****@***.com**Please help.

GetHuman-accessts did not yet indicate what Shopify should do to make this right.

How GetHuman-accessts fixed the problem
I appeared that when I disconnected, the store did not disconnect. So when I was trying to log on, I was already logged on, however, I didn't know because all of my features were disabled. Thank God I figured it out. It took entirely too long to receive help. I'm not so confident about doing this now. If i have issues later that need immediate attention.
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Account Access issue
Reported by GetHuman-accessts
Jun 8th, 2020 - 5 months ago
GetHuman-accessts shared how to fix
Seen by 2 customers so far
Similar issue to 1902 others
0 customers following this
Items needed
Name on the account
Billing address
Email address on the account


GetHuman-accessts started working on this issue
Jun 8th 6:17pm
GetHuman-accessts confirmed the issue is fixed. Hooray!
Jun 10th 4:27pm