Dear Shopify Team,*I have ordered earbuds on techy-gadget.com on **th April'**. Order n...

GetHuman-immalek's customer service issue with Shopify from May 2020

Help with my Shopify issue
First: share to improve GetHuman-immalek's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-immalek may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman-immalek's own words
Dear Shopify Team,*I have ordered earbuds on techy-gadget.com on **th April'**. Order no. is ****. Its more than ** days passed away. I only received a simple sms of an order received and link of the order thats it. PFA screenshot for your ready ref. *I tried to contact on techy-gadget.com customer support, which comes with write review only and i sent so many reminders by review but no even reply received. I also mailed to given customer support mail id. *And today i am checking the website. it shows the msg that the website doesn’t exist. *Kindly respond to me asap, i shall wait for only * days then i shall file a cyber-crime report to cyber security unit of my city. Call me on ************* and mail me asap on *****@***.com. I shall file FIR on all who is attached with this company as a fraud, if my order will not received or not reply any mail.**Warm Regards,*Irfan Malek*M. ***********Vadodara, Gujarat

GetHuman-immalek did not yet indicate what Shopify should do to make this right.

How GetHuman-immalek fixed the problem

We are waiting for GetHuman-immalek to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Shopify's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Shopify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shopify

Customer service issue
Reported by GetHuman-immalek
May 26th, 2020 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 1856 others
0 customers following this

Timeline

GetHuman-immalek started working on this issue
May 26th, 2020 4:53am