GetHuman-mrstiesh's customer service issue with Shopify from May 2020

Help with my Shopify issue
The issue in GetHuman-mrstiesh's own words
purchase masks to protect my family during the pandemic while also donating masks to doctors. ... https:****They sold me masks a month ago and I have not received any further communication other than them taking the money from my account. When I reach out for an update on delivery there is no response. They say no refunds due to covid** on their website but that shouldn't apply unless I received my purchase which I haven't. I want to cancel my order and get my money back.
It's been over a month and no one from the website will communicate with me though I have sent * emails.
I don't even care to receive the masks anymore. I want my money returned as I have already purchased AND RECEIVED my masks from elsewhere.
This was my first experience with BAMGAM and I will never return. I paid in full upfront in good faith and lost my money along with my respect for their claims of charitable work.
I've reached out * times via email and once via phone to shopify directly since BAMGAM offers no customer service number at all.
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Customer service issue
Reported by GetHuman-mrstiesh
May 20th, 2020 - 3 years ago
Seen by 13 customers so far
Similar issue to 1870 others
0 customers following this
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GetHuman-mrstiesh started working on this issue
May 20th, 2020 7:41pm
GetHuman-mrstiesh confirmed the issue is fixed. Hooray!
May 20th, 2020 7:41pm
GetHuman-mrstiesh shared this issue with friends on Facebook
May 20th, 2020 7:46pm
GetHuman-mrstiesh shared this issue with friends on Facebook
May 20th, 2020 7:46pm

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