I am using both Shopify Payments and Paypal. In Shopify Payments set-up, I accept * dif...

GetHuman4225872's customer service issue with Shopify from January 2020

Help with my Shopify issue
The issue in GetHuman4225872's own words
I am using both Shopify Payments and Paypal. In Shopify Payments set-up, I accept * different currencies pour my customers (USD, EUR, AUD, CAD, GBP). ** **My shop default currency is USD When a user chooses EUR for example, checkout through Shopify Payment goes well until checkout whether you pay by CC, Apple Pay or Google pay in EUR.** **However, for Paypal Checkout Express, if the user selects EUR in my shop, the amount he will be asked to pay at checkout in Paypal is in USD. Could you please help me correct this so Paypal currency asked to my customer is the same that he selected in my shop, and not only my default currency (USD) ?

GetHuman4225872 did not yet indicate what Shopify should do to make this right.

How GetHuman4225872 fixed the problem
communitit* of shopify direclty online
Do you have a customer issue as well?
We can help you get Shopify's attention and get better help faster. Tap below to get started.
Having Shopify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4225872
Jan 9th, 2020 - 10 months ago
Seen by 10 customers so far
Similar issue to 1271 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman4225872 started working on this issue
Jan 9th 2:15pm
GetHuman4225872 confirmed the issue is fixed. Hooray!
Jan 10th 2:36pm