Hi there, I'm currently unable to increase the size of my product pictures. I use the...

GetHuman-johnjkre's customer service issue with Shopify from October 2019

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The issue in GetHuman-johnjkre's own words
Hi there, I'm currently unable to increase the size of my product pictures. I use the "edit image" tab and increase the size through there and click "done" and "save" but when I actually go to look at it on the website nothing has changed. I can make pictures smaller and when I do it ruins the quality, then when I revert the image back to the original size it stays in the ruined quality. So my main question is how do I increase the size of the pictures because the current method isn't working.**Thanks John

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Customer service issue
Reported by GetHuman-johnjkre
Oct 23rd, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 1015 others
0 customers following this

Timeline

GetHuman-johnjkre started working on this issue
Oct 23rd, 2019 2:54am
GetHuman-johnjkre indicated the issue is not fixed yet.
Oct 23rd, 2019 4:14pm