Before contacting them, items GetHuman2458660 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2458660's own words
Hello my name is rose Wilkerson. I placed an order back in Jan for * bras and the money was taken out of the bank for it and I've not received email or any information concerning my order. The order was placed on Jan. ** ****, with zarchic ,order number ***** for the amount of $**.**. I have sent several emails but no answer. The email address is patharrelson****@gmail .com. Just want to know if this is a scam purchase so I can take further actions
GetHuman2458660 did not yet indicate what Shopify should do to make this right.
I have an issue with Shopify too
How GetHuman2458660 fixed the problem
We are waiting for GetHuman2458660 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.