Hello my name is rose Wilkerson. I placed an order back in Jan for * bras and the money...

GetHuman2458660's customer service issue with Shopify from March 2019

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The issue in GetHuman2458660's own words
Hello my name is rose Wilkerson. I placed an order back in Jan for * bras and the money was taken out of the bank for it and I've not received email or any information concerning my order. The order was placed on Jan. ** ****, with zarchic ,order number ***** for the amount of $**.**. I have sent several emails but no answer. The email address is patharrelson****@gmail .com. Just want to know if this is a scam purchase so I can take further actions
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Shopify

Customer service issue
Reported by GetHuman2458660
Mar 12th, 2019 - 5 mons ago
I have an issue with Shopify too
Not resolved
Seen by 16 customers so far
Similar issue to 329 others
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Timeline
GetHuman2458660 started working on this issue
Mar 12th 3:37am