I ordered a gaming chair from https:**super-sales-co.myshopify.com* and it has turned o...

GetHuman1575372's customer service issue with Shopify from November 2018

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The issue in GetHuman1575372's own words
I ordered a gaming chair from https:**super-sales-co.myshopify.com* and it has turned out to be a total scam. My order number was *****, purchase price $**.**, and with guaranteed * day shipping. After contacting *****@***.com around ** times with no response, no shipping information, and no information regarding why I have not received anything, I decided to contact the bank and get a new card. This has been a hassle. I made my purchase order on *****. It is now *****, and I still have no information on my order, however, money has been drafted out of my account. I would like an explanation on how this happened. I would like a refund for my purchase. I have read through quite a few articles in the fine print for Shopify. It states that the company doesn’t support “anything sketchy.” The website it still functioning, as I am sure scamming is as well. I would also like to know if Shopify has made any contact with the company that scammed me. I would rather not take care of this company and it’s owner my own way.
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Shopify

Customer service issue
Reported by GetHuman1575372
Nov 17th, 2018 - 3 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman1575372 started working on this issue
Nov 17th, 2018 1:09am