Placed order on ***. Received email order confirmation on ***. On **** sent a message...
GetHuman-karisdow's customer service issue with Shopify from May 2018
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Placed order on ***. Received email order confirmation on ***. On **** sent a message, asked when order will be shipped. On **** received response stating that the order had been processed and shipped. They were awaiting tracking number and would forward it when they receive it. Sent another message on **** asking where the order is and got no response. Sent another message on **** still have not received order or tracking information. I requested to cancel the order and receive a refund due to the fact that * weeks after placing the order they have not provided tracking information. Now almost another week has past and they still are not responding to my messages. Order has not been delivered nor have they provided tracking information. This is in regards to Order ****** placed on *** with Pluto Deals for (*) Premium Gravity Fed Sandblasting Gun. Total amount paid in full $**.**. At this time (nearly * weeks later) I am requesting the order be cancelled and a refund for the total amount of $**.** be issued as soon as possible.
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