I ordered two books (**********). When the order arrived, one of the books was not what...
GetHuman-liddlejb's customer service issue with Shopfamilytree.com from December 2018
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The issue in GetHuman-liddlejb's own words
I ordered two books (**********). When the order arrived, one of the books was not what I ordered. I have spent over THREE hours trying to reach customer service on SIX different phone numbers to resolve this issue. I have NOT YET been able to get a real person to talk to. I have also emailed customer service, but all I have gotten is a worthless auto reply that was absolutely NO help whatsoever. What do I have to do to resolve a problem created by one of your mindless minions? You don't seem to have any customer service at all!
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