I ordered two books (**********). When the order arrived, one of the books was not what...

GetHuman-liddlejb's customer service issue with Shopfamilytree.com from December 2018

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The issue in GetHuman-liddlejb's own words
I ordered two books (**********). When the order arrived, one of the books was not what I ordered. I have spent over THREE hours trying to reach customer service on SIX different phone numbers to resolve this issue. I have NOT YET been able to get a real person to talk to. I have also emailed customer service, but all I have gotten is a worthless auto reply that was absolutely NO help whatsoever. What do I have to do to resolve a problem created by one of your mindless minions? You don't seem to have any customer service at all!
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Shopfamilytree.com

Customer service issue
Reported by GetHuman-liddlejb
Dec 3rd, 2018 - a mon ago
I have an issue with Shopfamilytree.com too
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Seen by 3 customers so far
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Timeline
GetHuman-liddlejb started working on this issue
Dec 3rd, 2018 6:24pm