I ordered two books (**********). When the order arrived, one of the books was not what...

GetHuman-liddlejb's customer service issue with Shopfamilytree.com from December 2018

603 similar
0 following
Help with my Shopfamilytree.com issue
First: share to improve GetHuman-liddlejb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-liddlejb's next move: talk to Shopfamilytree.com again when they open.
Shopfamilytree.com's call center is closed now. We will send GetHuman-liddlejb a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-liddlejb's own words
I ordered two books (**********). When the order arrived, one of the books was not what I ordered. I have spent over THREE hours trying to reach customer service on SIX different phone numbers to resolve this issue. I have NOT YET been able to get a real person to talk to. I have also emailed customer service, but all I have gotten is a worthless auto reply that was absolutely NO help whatsoever. What do I have to do to resolve a problem created by one of your mindless minions? You don't seem to have any customer service at all!
GetHuman-liddlejb did not yet indicate what Shopfamilytree.com should do to make this right.
I have an issue with Shopfamilytree.com too
How GetHuman-liddlejb fixed the problem
We are waiting for GetHuman-liddlejb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shopfamilytree.com's attention and get better help faster. Tap below to get started.
Having Shopfamilytree.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Shopfamilytree.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-liddlejb fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-liddlejb
Dec 3rd, 2018 - a mon ago
I have an issue with Shopfamilytree.com too
Not resolved
Seen by 3 customers so far
Similar issue to 603 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
GetHuman-liddlejb started working on this issue
Dec 3rd, 2018 6:24pm