I requested a return slip to return the northface jacket...it was sent but I couldn't...

GetHuman5911834's customer service issue with Shoes.com from April 2021

Help with my Shoes.com issue
First: share to improve GetHuman5911834's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5911834 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5911834's own words
I requested a return slip to return the northface jacket...it was sent but I couldn't open the link. Can you please mail me a return slip? Thank you **Joanne Daprile *H*****@***.com**** *******

GetHuman5911834 did not yet indicate what Shoes.com should do to make this right.

How GetHuman5911834 fixed the problem

We are waiting for GetHuman5911834 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Shoes.com's attention and get better help faster. Tap below to get started.
Having Shoes.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Shoes.com

Customer service issue
Reported by GetHuman5911834
Apr 1st, 2021 - 6 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 64 others
0 customers following this

Timeline

GetHuman5911834 started working on this issue
Apr 1st 2:32pm
GetHuman5911834 confirmed the issue is fixed. Hooray!
Apr 1st 6:53pm
GetHuman5911834 indicated the issue is not fixed yet.
Apr 1st 6:54pm

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies