********* Order number. I placed this order ** days ago. But still couldn't receive the...

GetHuman-nurhanc's customer service issue with Shoes.com from June 2018

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The issue and preferred resolution, in GetHuman-nurhanc's own words:
********* Order number. I placed this order ** days ago. But still couldn't receive the item. Tracking says it was delivered but it was not. I'm leaving the country in * days. If the item comes after that it will be too bad for me. Is there a way to ****p the item again? In case we receive two items. My husband can ****p the extra one back to you when I'm not here.
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Shoes.com

Customer service issue
Reported by GetHuman-nurhanc
Jun 26th, 2018 - 2 mons ago
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GetHuman-nurhanc started working on this issue
Jun 26th 1:52am