I am being charged every month and I only received one order of shoes. That is not leg...

GetHuman-madisj's Complaint issue with Shoedazzle.com from May 2020

Help with my Shoedazzle.com issue
The issue in GetHuman-madisj's own words
I am being charged every month and I only received one order of shoes. That is not legal. You all are charging me monthly for something I am not getting. You all are charging my Paypal account ** -** a month for nothing I need it to stop and for you all to credit my account back. I received one order from you all and that was it. That is all I agreed to.

GetHuman-madisj did not yet indicate what Shoedazzle.com should do to make this right.

How GetHuman-madisj fixed the problem
I had to call and ask for a live person and discuss with them that (we) the people who are getting an order from Shoe Dazzle are expecting one order. Not multiple charges to their card or account. We do need to get it stopped when we realize it is going on. Shoe Dazzle needs to practice better ethics guidelines, than charging people for something that they are not receiving. The agent I spoke with was able to help me and I was able to spend the money that they had charged me, however I still feel it was done in nonhonest way charging my card every month for something I am not getting.
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Shoedazzle.com

Complaint issue
Reported by GetHuman-madisj
May 27th, 2020 - a year ago
Fixed
GetHuman-madisj shared how to fix
Seen by 2 customers so far
Similar issue to 261 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-madisj started working on this issue
May 27th, 2020 2:54pm
GetHuman-madisj confirmed the issue is fixed. Hooray!
May 27th, 2020 7:10pm