My card keeps being charged.

GetHuman-sksamuel's customer service issue with from August 2018

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The issue in GetHuman-sksamuel's own words
Re: Order Number: *********. **I bought * pairs of shoes for my mom on * June ****. The items shipped and my credit card was charged on * June ****. However, my bank sends me emails for every transaction and every attempt at charging my card, and shoedazzle has made * attempts to charge my credit card over again which were rejected because I didnt have funds on my card and up to *:** am on ** Aug ****. But there was a successful double charge on my credit card on ** July ****. So I paid for the shoes twice, in addition to the * attempts to charge my card over and over again. I want my money back for the double charge on ** July ****, and stop the continuous attempts at charging my credit card. The total for the shoes were USD $**.**, sent to my mom Janice Samuel, ** Hill Road, Severna Park, MD *****. Please rectify the problem and reply at *****@***.com. In reading other complaints, I hope this does not have anything to do with being made a vip customer, which I did not agree to be charged for.
I want a refund and stop making continuous attempts to charge my card.
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How GetHuman-sksamuel fixed the problem
I sent messages through their Facebook page.
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Customer service issue
Reported by GetHuman-sksamuel
Aug 15th, 2018 - a yr ago
I have an issue with too
Seen by 7 customers so far
Similar issue to 50 others
0 customers following this
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Order number
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Email address on the account (if applicable)
GetHuman-sksamuel started working on this issue
Aug 15th, 2018 2:45am
GetHuman-sksamuel shared this issue with friends on Facebook
Aug 15th, 2018 2:46am
GetHuman-sksamuel indicated the issue is not fixed yet.
Aug 15th, 2018 3:46am
GetHuman-sksamuel confirmed the issue is fixed. Hooray!
Aug 16th, 2018 3:45am
GetHuman-sksamuel confirmed the issue is fixed. Hooray!
Aug 19th, 2018 3:48pm