Have a shimano symetre ****RH and need to replace part **** where line has cut a groove...

GetHuman-jbvandon's customer service issue with Shimano from June 2018

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The issue in GetHuman-jbvandon's own words
Have a shimano symetre ****RH and need to replace part **** where line has cut a groove into the plastic. This is not a warranty issue, I just want to get it fixed so I can continue using this reel. I need to order the part.
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Shimano

Customer service issue
Reported by GetHuman-jbvandon
Jun 7th, 2018 - 6 mons ago
I have an issue with Shimano too
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Seen by 4 customers so far
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GetHuman-jbvandon started working on this issue
Jun 7th 9:06pm