I have been using nothing but Sherwin Williams paints and coatings for years and years...

GetHuman-arbs's Complaint issue with Sherwin-Williams from July 2020

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The issue in GetHuman-arbs's own words
I have been using nothing but Sherwin Williams paints and coatings for years and years. So when I found out you made coatings for Decks and Docks Duckdock I thought this must be great stuff. Well I have had it on for only one Summer and it is peeling badly. It have a pretty large deck and it took * gallons and I hand painted it. It was prepped correctly, power washed, let dry completely, and took almost two entire days to finish. Now I have peeling rails, deck, stairs, and have lost my faith in a company that until this experience really produced a great product. The product was advertised as lasting years and years. Considering I only have a deck, I cannot imagine how terrible it must hold up in a dock situation. I expect a refund, this costs me about **.** a gallon, besides the labor and prep. How terrible of a reputable company like yours.

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Sherwin-Williams

Complaint issue
Reported by GetHuman-arbs
Jul 23rd, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 10 others
0 customers following this

Timeline

GetHuman-arbs started working on this issue
Jul 23rd 1:34pm
GetHuman-arbs indicated the issue is not fixed yet.
Jul 23rd 7:00pm
GetHuman-arbs indicated the issue is not fixed yet.
Jul 23rd 7:00pm

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