Hi there**I am writing to you with a problem. First of all, I have already been in cont...

GetHuman1146596's customer service issue with Sheraton Hotels from September 2018

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The issue in GetHuman1146596's own words
Hi there**I am writing to you with a problem. First of all, I have already been in contact with Sheraton in regards to my first complaint which was regarding a £** block on my card which nobody informed me about, however, the main problem is I have just checked with my bank and I have been charged £** by Sheraton grand Edinburgh. This is completely unacceptable as this was unauthorised by myself and also a wrong charge as I did not have to pay £**. Something must be done about this and I hope it is not fraudulent as had I not checked with my bank I would never have been made aware about this payment. This in completely unacceptable. I hope you can offer me some good compensation to stop me having to seek help from higher sources and save me writing a bad review.**Many thanks**Daniel McHenry

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Sheraton Hotels

Customer service issue
Reported by GetHuman1146596
Sep 15th, 2018 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 9 others
0 customers following this

Timeline

GetHuman1146596 started working on this issue
Sep 15th, 2018 10:08am

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