my card expired on ********. I recived no notiice or *replacement card.*MY CARD NUMBER...

GetHuman5649504's Question issue with Shell Gasoline Card from January 2021

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The issue in GetHuman5649504's own words
renew ... my card expired on ********. I recived no notiice or *replacement card.*MY CARD NUMBER IS *** *** ****Your automated "smart" system does not recognize it or me (by ssn).**I sure would like to talk to ai human beng about this
it's as if I never existed
renew my card
** years
HAS FAILED
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Shell Gasoline Card

shell gasoline credit card
Question issue
Reported by GetHuman5649504
Jan 13th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 34 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number

Timeline

GetHuman5649504 started working on this issue
Jan 13th 3:59am
GetHuman5649504 indicated the issue is not fixed yet.
Jan 13th 9:48pm

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