Last night I ordered a beaded blanket from sheetz and they wouldn’t except my card beca...

GetHuman5875634's customer service issue with Sheetz from March 2021

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The issue in GetHuman5875634's own words
Last night I ordered a beaded blanket from sheetz and they wouldn’t except my card because I have moved in the past three weeks so I couldn’t place the order because my card address was different than what it used to be. I also have a return which is a Box spring cover. l can’t use it because my Bed sits in a recessed bed frame, which hides the box spring. I had forgotten this since my bed has been in storage for * years. When l got it out of storage, l realized that I didn’t need that item.*I need to know two things, Please.....*How to send it back in exchange for a beaded blanket? I realize that my new order is more expensive than my return., but l can save a lot of time doing both transactions now. May l do this with a customer service representative? The blanket is on sale so l do want to get it as soon as you advise me. I so appreciate your help in this regard!!!*Thank you so very much.*Carole T Foster

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Sheetz

Customer service issue
Reported by GetHuman5875634
Mar 22nd, 2021 - a month ago
Not resolved
Seen by 1 customer so far
Similar issue to 99 others
0 customers following this

Timeline

GetHuman5875634 started working on this issue
Mar 22nd 9:01pm