Hello my names is James my sheetz card number is ****************....four digit number...

GetHuman2945523's customer service issue with Sheetz from May 2019

Help with my Sheetz issue
The issue in GetHuman2945523's own words
Hello my names is James my sheetz card number is ****************....four digit number ****...i got hotdogs the other day and didnt realize they used my * rewards for * free hotdogs each...usually the option pops up to use them click yes or no...i was never giving that option he just used my rewards without even asking...i didnt wanna use them at the time...i was saving them for the work week for lunch....i would appreciate if i could get my points back because i never hit any button for him to use them....the store number this happened in was store **...thank you for resolving this matter

GetHuman2945523 did not yet indicate what Sheetz should do to make this right.

How GetHuman2945523 fixed the problem
Had points used without me oking it....sent sheetz an email...they fixed the problem in * hours....thanks sheetz you're awesome...Thats why you're my favorite store chain!!!****
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Sheetz

Customer service issue
Reported by GetHuman2945523
May 18th, 2019 - 2 years ago
Fixed
GetHuman2945523 shared how to fix
Seen by 28 customers so far
Similar issue to 189 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2945523 started working on this issue
May 18th, 2019 4:39pm
GetHuman2945523 confirmed the issue is fixed. Hooray!
May 19th, 2019 2:32am

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