SheetMusicPlus.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about SheetMusicPlus.com customer service, archive #1. It includes a selection of 3 issue(s) reported June 8, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
In April [redacted], I placed an order with your company for some music, but unfortunately, I never received it. The USPS attempted delivery but claimed they couldn't access my residence at Harvard University's "10 Akron Street" dorm in Cambridge, MA [redacted], which is unusual as they typically have access to our lobby and mailroom. The USPS delivery slip mentioned an attempted delivery and that the item was returned to the local post office at Harvard Square, but the post office has no record of it. The tracking number in question is 9[redacted] 4[redacted] 3[redacted] 69. I would appreciate any assistance regarding the status of this package. Thank you for your help.
Reported by GetHuman3055530 on Saturday, June 8, 2019 8:45 PM
I had the original piano sheet music for Scott Joplin's "The Entertainer" years ago. It was printed on high-quality paper and included an inner sheet with music on both sides. However, the copy I received from sheetmusicplus.com is a cheap photocopy, with smaller print making it difficult for me to use due to my visual impairment. The quality of the paper used is extremely poor. I am dissatisfied and would like to know how to return this product and receive a refund. If all your sheet music is reprinted on such cheap paper, I am hesitant to continue purchasing from your website. It feels like a display of greed rather than valuing customer satisfaction.
Reported by GetHuman4111667 on Tuesday, December 17, 2019 5:27 PM
Dear 'Friends', I am writing to inform you that as the Director of the Cape Albeon Chimers, I recently bought ten copies of "Let's Ring Disney Classics". Upon reviewing our records, I found out that we already possess earlier versions of the same songs. Therefore, I am returning the 10 new copies and kindly request a credit to the Cape Albeon Chimers account located at [redacted] Lake Bend Dr, Valley Park MO [redacted]. Thank you for your assistance. Sincerely, Sharon Thaman, Director Cape Albeon Chimers Alternatively: Cape Albeon Retirement Community [redacted] Lake Bend Dr Valley Park MO [redacted]
Reported by GetHuman-sthaman on Wednesday, February 26, 2020 6:28 PM

Help me with my SheetMusicPlus.com issue

Need to call SheetMusicPlus.com?

If you need to call SheetMusicPlus.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call SheetMusicPlus.com
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!