i have three TVs with Shaw and can't get service on any. The cable boxes don't come on...

GetHuman-jekoss's Service problem issue with Shaw Communications from October 2020

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The issue in GetHuman-jekoss's own words
i have three TVs with Shaw and can't get service on any. The cable boxes don't come on or if they do they don't stay on. No picture or sound, sometimes a brief flash and then both picture and sound are gone. i can't change channels, and the settings guide that I can get on one tv says I don't subscribe to the channel which is channel * five on basic cable. l can't change channels by using the menu, by pressing the numbers on the remote or using the arrows.**i want someone to find out if there is a problem with cable service to my home. i also want to know why it's taking so long to speak to some one by phone when I was told it would only be a five to eleven minute wait. Thank you.

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Shaw Communications

Service problem issue
Reported by GetHuman-jekoss
Oct 23rd, 2020 - 4 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 1167 others
0 customers following this

Timeline

GetHuman-jekoss started working on this issue
Oct 23rd, 2020 12:00am