We currently have Shaw internet and cable. Our internet speed is quite slow and a Shaw...

GetHuman1624486's customer service issue with Shaw Communications from November 2018

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The issue in GetHuman1624486's own words
We currently have Shaw internet and cable. Our internet speed is quite slow and a Shaw technician was at our house to replace our modem and informed us that the conduits are too small to pull in replacement cables. Recently Telus has installed fibre optics in our area and has offered us a good plan. Since Shaw is unable to improve the level of service we are now receiving, we are planning to cancel our cable and internet with Shaw and would like to know what it will cost and how much time is involved. We are not on any kind of service plan with Shaw and just pay month to month.
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Shaw Communications

Customer service issue
Reported by GetHuman1624486
Nov 26th, 2018 - 10 mons ago
I have an issue with Shaw Communications too
Not resolved
Seen by 8 customers so far
Similar issue to 177 others
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Timeline
GetHuman1624486 started working on this issue
Nov 26th, 2018 1:09am