I obtained your instructions for returning the product I ordered. You emailed me shipp...

GetHuman-benitave's customer service issue with Sharperimage.com from January 2019

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I obtained your instructions for returning the product I ordered. You emailed me shipping instructions. I followed your instructions and dropped off the return package to Federal Express on Los Gatos Blvd. In Los Gatos, CA. I asked the man working the counter if I need to do anything else and he replied no after he looked at the package. I asked him if I needed anything from him and he said no. I left the store and went to my car with my secretary who had accompanied me. I later inquired as to when I would be receiving a refund. Sharper Image said they did not see that the package was returned. I did exactly what your written instructions said and I want my money back. I am disputing this charge with my credit card.
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Customer service issue
Reported by GetHuman-benitave
Jan 13th, 2019 - 9 mons ago
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Jan 13th 5:40pm
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Jan 13th 5:42pm