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The issue in GetHuman1777044's own words
Lets try this again since this is such a human way of doing customer service. *. Received battery operated gloves for birthday. *. After one use the gloves stop working and would not recharge. *. Tried to call customer service. Still waiting for that human touch after ** minutes of waiting. *. Thought I would try this method after going online to process return. Received rtn authorization *********. *. Return says that for the LARGE gloves I'm returning I will get MEDIUM gloves. *. The problem that I want solved is the large for medium. *. How do I make sure that I get LARGE gloves after returning the Large Gloves that don't work? *. System won't allow me to change the size I will be receiving so I thought maybe you could help. **. Original order * is ORD*********
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