I can play youtube on my tv however whenever i play a video turns out that i only see a...

GetHuman5328083's customer service issue with Sharp from October 2020

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The issue in GetHuman5328083's own words
I can play youtube on my tv however whenever i play a video turns out that i only see a series of horizontal lines on the screen, volume is clear i can adjust time on the video forward and backwards, then without notice the youtube app crashes.. I did factory reset the tv, uninstall and reinstall the youtube app updated the playstore, all the apps and the software is up to date. Every apps on my tv works fine, netflix, prime video, google videos, except for the youtube app. I even cleared the cache and cookis on the youtube app, i uninstalled and reinstalled updates, same issue! I only see horizontal lines whenever i play youtube and the app crashes randomly. Please do help me out. The link below is the actual things that still happening on my lc-ue***x sharp smart tv for the last * days. **https:**youtu.be*aR*w**OUV**

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Sharp

Customer service issue
Reported by GetHuman5328083
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 318 others
0 customers following this
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GetHuman5328083 started working on this issue
Oct 3rd, 2020 8:54am