I got a replacement for my shark duo clean vacuum. Model *ZU***. I was told by your age...

GetHuman4937581's customer service issue with Shark Vacuum from June 2020

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The issue in GetHuman4937581's own words
I got a replacement for my shark duo clean vacuum. Model *ZU***. I was told by your agent that I would get the head and faceplate that goes over the rollers. I got the new bottom head but no face plate and I don’t care that I didn’t get the felt roller. But at a total of ***.** I feel like I should gotten what I was told. I have been on the phone for a total of * hrs. This is ridiculous and I would like to speak to an American that understands me and not someone from another country. I have just about had it with shark. Better business than this.

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Shark Vacuum

Customer service issue
Reported by GetHuman4937581
Jun 10th, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 903 others
0 customers following this

Timeline

GetHuman4937581 started working on this issue
Jun 10th 8:34pm