I got a replacement for my shark duo clean vacuum. Model *ZU***. I was told by your age...
GetHuman4937581's customer service issue with Shark Vacuum from June 2020
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The issue in GetHuman4937581's own words
I got a replacement for my shark duo clean vacuum. Model *ZU***. I was told by your agent that I would get the head and faceplate that goes over the rollers. I got the new bottom head but no face plate and I don’t care that I didn’t get the felt roller. But at a total of ***.** I feel like I should gotten what I was told. I have been on the phone for a total of * hrs. This is ridiculous and I would like to speak to an American that understands me and not someone from another country. I have just about had it with shark. Better business than this.
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