Hi I am calling or emailing to complain about my handheld shark cordless that I got pro...

GetHuman4884077's customer service issue with Shark Vacuum from May 2020

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The issue in GetHuman4884077's own words
Hi I am calling or emailing to complain about my handheld shark cordless that I got probably a year ago my warranty says in April at Warren it it's no longer a warranty cuz it expired but I am truly pissed off I love this cordless and for some reason it will not charge I have to keep putting it back on for the charge enough for me to use it and I love it to death and I'm not a rich person and I like shark and after buying this product and it going to **** within months I emailed they told me that I hadn't done the warranty will know I did it because my husband gave it to me as a gift and he's a man that he didn't do it so I had to do it which I had to go back and really realize or or think about when I purchased it I'm truly upset I don't even want to buy another one I'm going to go to Bissell or some other product rather than shark you know when I have a problem with something that I bought and I spent money on it and it's not anything that was an expensive it was expensive tool that I loved it is now a piece of **** that barely works and now that my warranty is out which I don't get that it was April cuz it hasn't been a year I know it hasn't been a year but I had to guess on my warranty a my husband buying this for me as a present I am now screwed with something that I'm in the end up having to throw away and I won't be going to shark any more of you going to Bissell because the first time I contact the customer service and they said there wasn't a warranty on it what does it matter if I have bought your product you should own up to it being his big company as you are in the money that you make and send me another one and I'll send you this one back to make sure you know that I am not lying I am very upset and when I find a public place where I can actually go and complain I will do so unless there's something that you can do for me to make me feel better because I love that vacuum I loved it and now I have something that just sits there and doesn't work and I have to mess with it for the work and I'd rather use my Bissell vacuum that I got my big Bissell vacuum to be quite honest very upset customer service cuz they didn't want to help nor did they even take any interest in when I spoke

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Shark Vacuum

Customer service issue
Reported by GetHuman4884077
May 29th, 2020 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 924 others
0 customers following this


GetHuman4884077 started working on this issue
May 29th, 2020 12:45am
GetHuman4884077 indicated the issue is not fixed yet.
May 29th, 2020 12:49am
GetHuman4884077 indicated the issue is not fixed yet.
May 29th, 2020 12:49am
GetHuman4884077 indicated the issue is not fixed yet.
May 29th, 2020 12:49am

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