I contacted sharl a week ago saying my shark kept cutting out the gentle man I spoke to...

GetHuman4875775's customer service issue with Shark Vacuum from May 2020

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The issue in GetHuman4875775's own words
I contacted sharl a week ago saying my shark kept cutting out the gentle man I spoke too said he was going to send out replacement under gaurentee I asked if it would be delivered by courier and was told no, I asked what to do with my old one and was told to get rid of it which I did, I phoned up today ** may to find out when the Hoover would be back in stock only to be told I must send old one back which I cant do as I have done what gentleman told me to do and the lady I spoke to today ** may that they had to listen to phone call as though I would like about it we have now got to wait several days to get this solved in the meantime we have no Hoover to use our guarantee doesnt run out until February **** I would like a phone call soon from a supervisor with information on resolving issue we cant afford to buy another Hoover and we dont want any other brand than sharl, hope to hear from you soon*Mr m Jackson * morley way wimblington cambs Pe** *Nr

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Shark Vacuum

Customer service issue
Reported by GetHuman4875775
May 27th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 917 others
0 customers following this

Timeline

GetHuman4875775 started working on this issue
May 27th, 2020 1:32pm

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