I just called to get a replacement part,and I was told that I would have to buy the who...
GetHuman2470552's customer service issue with Shark Vacuum from March 2019
Help with my Shark Vacuum issue
Next: our robot will wait on hold for GetHuman2470552 to get a Shark Vacuum rep on the line!
Always use the GetHuman Phone tocall Shark Vacuum. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman2470552's own words
I just called to get a replacement part,and I was told that I would have to buy the whole part when I ONLY need the small pin that came out.if you make the vacuum you should have the part I need without charging me $** for the shipping of something I don’t need.To me this is a rip off.I think he told me the replacement part was covered,but cost $** for the shipping.i only need the PIN from the latch that connects the dust cup to the bottom part.Why don’t you have them? The model number is NV*****.
I would like the part that I need and not be sold anything I don’t need .If you can make the vacuum you should be able to Replace All parts.*So NO the vacuum is not fixed
I have an issue with Shark Vacuum too
How GetHuman2470552 fixed the problem
We are waiting for GetHuman2470552 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.