I have called numerous times regarding a refund and each time saying it will be in your...
GetHuman2231804's customer service issue with Shark Vacuum from February 2019
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Top Tip from another customer
If you are looking to change an order you should not wait and should call in. If the order has already shipped then you will need to wait for it to be delivered and call in. If you are looking for a refund for an item bought then you should call in immediately as most items are refundable in 24 hours. If not, you may need to wait until you receive the item to send it back and get a refund. The best option is to call in.
The issue in GetHuman2231804's own words
I have called numerous times regarding a refund and each time saying it will be in your account tomo and each time no such thing has happened. So I gather its something you say to get off the Phone. I would like details and ref of when this £*** left your account to mine as if its the Banks fault I applogise if you are holding my Money then i want to know what's the reason for it. How much commission you have made on it so far. This is just not acceptable.
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