My order * ********-**. Placed on ********. I haven't received email confirmation thoug...

GetHuman-tsmarcon's customer service issue with Shark Vacuum from November 2018

677 similar
0 following
Help with my Shark Vacuum issue
Next: our robot will wait on hold for GetHuman-tsmarcon to get a Shark Vacuum rep on the line!
Always use the GetHuman Phone tocall Shark Vacuum. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-tsmarcon's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tsmarcon may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman-tsmarcon's own words
My order * ********-**. Placed on ********. I haven't received email confirmation though I called yesterday mornining and spoke with Mateo, who assured me I would have email confirmation within the hour. I still don't have it & only info I can get is product is on back order. Again, Mateo assured me my vacuum will arrive *-* weeks from order date but I'd like something in writing confirming order and anticipated delivery. As I explained to Mateo, I don't want to wait * weeks to find out it didn't ship and keep waiting indefinitely. Please respond via email at T*****@***.com with confirmation & anticipated arrival.
GetHuman-tsmarcon did not yet indicate what Shark Vacuum should do to make this right.
I have an issue with Shark Vacuum too
How GetHuman-tsmarcon fixed the problem
We are waiting for GetHuman-tsmarcon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shark Vacuum's attention and get better help faster. Tap below to get started.
Having Shark Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tsmarcon fixes it.
This email address isn't valid

Shark Vacuum

Customer service issue
Reported by GetHuman-tsmarcon
Nov 29th, 2018 - 9 mons ago
I have an issue with Shark Vacuum too
Not resolved
Seen by 5 customers so far
Similar issue to 677 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tsmarcon started working on this issue
Nov 29th, 2018 1:52am