I want a replacement hose sent to me at no charge. And also train your customer service...

GetHuman-emcculla's customer service issue with Shark Vacuum from December 2018

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The issue in GetHuman-emcculla's own words
I want a replacement hose sent to me at no charge. And also train your customer service representatives to speak properly to customers and do not tell them you can’t speak to a supervisor because my reason for it, is not a valuable reason. That is terrible customer service. I guess I’m not a valuable customer who needs to buy Shark products. I will be more than happy to pass my distaste for this treatment on to your corporate offices.
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Shark Vacuum

Customer service issue
Reported by GetHuman-emcculla
Dec 5th, 2018 - 2 mons ago
I have an issue with Shark Vacuum too
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Seen by 1 customer so far
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GetHuman-emcculla started working on this issue
Dec 5th, 2018 3:17pm