Hi, I'm contacting you for my mom, I go to her house to help her clean and I have terri...

GetHuman1382861's customer service issue with Shark Vacuum from October 2018

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The issue in GetHuman1382861's own words
Hi, I'm contacting you for my mom, I go to her house to help her clean and I have terrible trouble using her vacuum because the piece that holds it upright is broken. The vacuum falls over and she can't handle using it this way. She told me it broke soon after she bought it. * I'm requesting information on how to get her vacuumed repaired or order a part. Having it replaced would be wonderful and a blessing. Thank you for any help, Christine *Ps- I have photos of her model information.
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Shark Vacuum

Customer service issue
Reported by GetHuman1382861
Oct 20th, 2018 - 24d ago
I have an issue with Shark Vacuum too
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Seen by 2 customers so far
Similar issue to 513 others
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Timeline
GetHuman1382861 started working on this issue
Oct 20th 8:17pm