I bought the Shark Rotator almost * years ago, it worked for * months and never worked...

GetHuman-wltrsk's customer service issue with Shark Vacuum from August 2018

Help with my Shark Vacuum issue
The issue in GetHuman-wltrsk's own words
I bought the Shark Rotator almost * years ago, it worked for * months and never worked right again. This is the worst vacuum I have ever owned in my life. I tried to get you all to replace it and you wouldn't even though you have a warranty. You replaced parts and it still didn't work. I paid a lot of money for a product I haven't had the pleasure of even using. I will never buy another Shark product.
GetHuman-wltrsk did not yet indicate what Shark Vacuum should do to make this right.
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Shark Vacuum

Customer service issue
Reported by GetHuman-wltrsk
Aug 28th, 2018 - 4 mons ago
I have an issue with Shark Vacuum too
Fixed
Seen by 12 customers so far
Similar issue to 375 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman-wltrsk started working on this issue
Aug 28th 4:52pm
GetHuman-wltrsk shared this issue with friends on Facebook
Aug 28th 4:54pm
GetHuman-wltrsk indicated the issue is not fixed yet.
Aug 28th 5:54pm
GetHuman-wltrsk indicated the issue is not fixed yet.
Aug 29th 6:41pm
GetHuman-wltrsk indicated the issue is not fixed yet.
Aug 31st 8:10pm