Have a shark ion rocket it was supposed to come with two batteries at didn't they repla...

GetHuman1021420's customer service issue with Shark Vacuum from August 2018

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The issue in GetHuman1021420's own words
Have a shark ion rocket it was supposed to come with two batteries at didn't they replaced they sent me one overnight from you guys and registered my machine now I am having a loud noise coming out of it and I cannot get the back off to change the belt there's way too many screws into many different sizes you guys did not make this easy in my model all the other models I look at it says simple three screws and done I just want a new shark I don't want to have to mess with this this is ridiculous and then you guys called me and it was an automated system please call back
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Shark Vacuum

Customer service issue
Reported by GetHuman1021420
Aug 22nd, 2018 - 3 mons ago
I have an issue with Shark Vacuum too
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Seen by 5 customers so far
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Timeline
GetHuman1021420 started working on this issue
Aug 22nd 1:26am