Have a shark ion rocket it was supposed to come with two batteries at didn't they repla...
GetHuman1021420's customer service issue with Shark Vacuum from August 2018
Help with my Shark Vacuum issue
First: share to improve GetHuman1021420's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1021420 to get a Shark Vacuum rep on the line!
Always use the GetHuman Phone tocall Shark Vacuum. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1021420 may need:
Order Confirmation Number, Tracking Number, Email on Order, Phone Number on Order, Name of Account Holder, and Home or Billing Address
The issue in GetHuman1021420's own words
Have a shark ion rocket it was supposed to come with two batteries at didn't they replaced they sent me one overnight from you guys and registered my machine now I am having a loud noise coming out of it and I cannot get the back off to change the belt there's way too many screws into many different sizes you guys did not make this easy in my model all the other models I look at it says simple three screws and done I just want a new shark I don't want to have to mess with this this is ridiculous and then you guys called me and it was an automated system please call back
GetHuman1021420 did not yet indicate what Shark Vacuum should do to make this right.
I have an issue with Shark Vacuum too
How GetHuman1021420 fixed the problem
We are waiting for GetHuman1021420 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.