My Shark ion is making a loud noise like the belt is getting ready to go out but I cann...

GetHuman1021420's customer service issue with Shark Vacuum from August 2018

Help with my Shark Vacuum issue
The issue in GetHuman1021420's own words
My Shark ion is making a loud noise like the belt is getting ready to go out but I cannot get the bottom part apart to change the belt it is not an easy change there was several different size screws and everything and I just want a new shark I didn't come with two batteries like it was supposed to I'm not in there
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Shark Vacuum

Customer service issue
Reported by GetHuman1021420
Aug 22nd, 2018 - a mon ago
I have an issue with Shark Vacuum too
Fixed
Seen by 3 customers so far
Similar issue to 354 others
0 customers following this
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman1021420 started working on this issue
Aug 22nd 1:12am
GetHuman1021420 indicated the issue is not fixed yet.
Aug 22nd 2:17am