Several different problems with shark professional vac, every time replacement sent dif...

GetHuman479491's customer service issue with Shark Vacuum from June 2018

2 views
 | 
232 similar
 | 
0 following
Help with my Shark Vacuum issue
Did we steer you to the right help?
Waiting to see if GetHuman479491 got the right customer help using our suggestion.
The issue in GetHuman479491's own words
Several different problems with shark professional vac, every time replacement sent different color.... Now I’m told I have to pay $** to cover shipping on new vac.... As much as paid for the unit I have and as many replacement parts as I had to get.... I do not feel I need to pay shipping cost.... Also, asked to speak with Supervisor several times over a * week period told one would call and never did, and finally by me calling in today again, was able to speak with one which was no help at all. To say I am pissed at this point is an understatement!! Need to speak with someone in corporate office!!!! **Andrea Smith****.***.****
GetHuman479491 did not yet indicate what Shark Vacuum should do to make this right.
I have an issue with Shark Vacuum too
How GetHuman479491 fixed the problem
We are waiting for GetHuman479491 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Shark Vacuum's attention and get better help faster. Tap below to get started.
Having Shark Vacuum issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman479491 fixes it.
This email address isn't valid

Shark Vacuum

Customer service issue
Reported by GetHuman479491
Jun 30th, 2018 - a yr ago
I have an issue with Shark Vacuum too
Fixed
Seen by 2 customers so far
Similar issue to 232 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order Confirmation Number
Tracking Number
Email on Order
Phone Number on Order
Name of Account Holder
Home or Billing Address
Timeline
GetHuman479491 started working on this issue
Jun 30th, 2018 4:50pm
GetHuman479491 indicated the issue is not fixed yet.
Jun 30th, 2018 6:47pm